RETURN POLICY
All engines are sold as non returnable
Parts are 15 day return on all stocking items *
Special order parts are non returnable
* For items received as described, a refund of the final invoice price (minus shipping and handling charges and a 15% restocking fee) will be issued. Buyer is responsible for return shipping costs and for sufficiently packing and insuring returned items unless otherwise agreed upon. Refunds will not be issued for damaged merchandise. All returns must be made within 15 days of delivery to you. No refunds for electronic parts if box is opened. All returns must have a RMA # and invoice # . Please call or email for a RMA #.
Returns must be shipped to:
27 Musgrave Street,
Toronto, Ontario, Canada
M4E 2H3
Tel: 416-691-2355
Toll Free: 888-633-4751
If parts arrive damaged in shipment, it is the customers responsibility to notify the carrier immediately and reject the damaged package. Contact CrossTown Engines of the potential damage. A claim will be filed and we will send out the identical part. If parts are damaged in shipment and the customer does not notice damage, please call CrossTown Engines.